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Transferring Critical Knowledge When Speed Matters #KMWorld

Session Description: This session looks at the rate of knowledge (i.e., expertise) transfer as a critical KM issue and shares research which looks at expertise transfer through the lens of personas. The creation and perspective of knowledge worker personas provides a breakthrough in the identification, construction, and delivery framework for expertise transfer. Well-established methods of knowledge […]

Source: Transferring Critical Knowledge When Speed Matters #KMWorld

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